{"id":56973,"date":"2023-01-25T18:13:20","date_gmt":"2023-01-25T23:13:20","guid":{"rendered":"https:\/\/thelehighacresgazette.com\/news\/?p=56973"},"modified":"2023-01-25T18:13:25","modified_gmt":"2023-01-25T23:13:25","slug":"t-mobile-has-a-digital-break-in","status":"publish","type":"post","link":"https:\/\/thelehighacresgazette.com\/news\/2023\/01\/t-mobile-has-a-digital-break-in\/","title":{"rendered":"T-Mobile\u00a0has a digital break-in"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"458\" src=\"https:\/\/thelehighacresgazette.com\/news\/wp-content\/uploads\/2023\/01\/T-Mobile_New_Logo_Primary_RGB_M-on-W-1024x458.jpg\" alt=\"\" class=\"wp-image-56974\" srcset=\"https:\/\/thelehighacresgazette.com\/news\/wp-content\/uploads\/2023\/01\/T-Mobile_New_Logo_Primary_RGB_M-on-W-1024x458.jpg 1024w, https:\/\/thelehighacresgazette.com\/news\/wp-content\/uploads\/2023\/01\/T-Mobile_New_Logo_Primary_RGB_M-on-W-300x134.jpg 300w, https:\/\/thelehighacresgazette.com\/news\/wp-content\/uploads\/2023\/01\/T-Mobile_New_Logo_Primary_RGB_M-on-W-768x343.jpg 768w, https:\/\/thelehighacresgazette.com\/news\/wp-content\/uploads\/2023\/01\/T-Mobile_New_Logo_Primary_RGB_M-on-W-1536x686.jpg 1536w, https:\/\/thelehighacresgazette.com\/news\/wp-content\/uploads\/2023\/01\/T-Mobile_New_Logo_Primary_RGB_M-on-W-2048x915.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>IMPORTANT NOTICE<\/strong><\/p>\n\n\n\n<p>After a thorough investigation,&nbsp;T-Mobile&nbsp;determined that a bad actor used a single Application Programming Interface (or API) to obtain limited types of information on a number of customer accounts.<\/p>\n\n\n\n<p><strong>What happened:<\/strong><\/p>\n\n\n\n<p>After a thorough investigation, we determined that a bad actor used a single Application Programming Interface (or API) to obtain limited types of information on a number of customer accounts on or around November 25, 2022 through January 5, 2023.<\/p>\n\n\n\n<p>Our systems and policies prevented the most sensitive types of customer information from being accessed. Customer accounts and finances are not directly at risk from this event.<br><br>There is no evidence that the bad actor breached or compromised&nbsp;T-Mobile\u2019s network or systems.<\/p>\n\n\n\n<p>T-Mobile&nbsp;discovered the unauthorized activity on January 5, 2023. As soon as we identified the issue, we shut it down within 24 hours and an intensive investigation into the incident began.<\/p>\n\n\n\n<p><strong>Information involved:<\/strong><\/p>\n\n\n\n<p>The information obtained for each customer varies and may include full names, dates of birth, phone numbers, billing addresses, email addresses, and account and line information (such as billing account numbers, codes for rate plans and features, and number of lines on the account).<\/p>\n\n\n\n<p>Passwords, SSNs and payment methods and usage or call records were NOT affected. NO unauthorized account changes or charges or other fraudulent activity has been detected that is connected to this event.<\/p>\n\n\n\n<p><strong>What we\u2019re doing:<\/strong><\/p>\n\n\n\n<p>While customer accounts or finances are not directly at risk from this event, we are informing you to ensure you are aware.<\/p>\n\n\n\n<ul>\n<li>T-Mobile&nbsp;customers will receive notice in their monthly statement and via their online account.<\/li>\n\n\n\n<li>Metro by&nbsp;T-Mobile&nbsp;and Assurance customers will receive notice via SMS or email, depending on available contact information.<\/li>\n<\/ul>\n\n\n\n<p>We also continue efforts to enhance our cybersecurity program to protect your data, including continuing to make substantial, multi-year investments in strengthening our cybersecurity program.<\/p>\n\n\n\n<p><strong>Safeguards<\/strong><\/p>\n\n\n\n<p>The significant investments we\u2019ve made in enhancing our cybersecurity systems and processes over the past 18 months, including partnering with third party experts, worked as designed to protect against access to highly sensitive information. While no social security numbers, passwords, PINs, payment card information or other financial account information were exposed, we encourage all&nbsp;T-Mobile&nbsp;customers to regularly take steps to keep their accounts secure including being mindful of phishing attempts. Additional tips are available at&nbsp;<a href=\"https:\/\/www.t-mobile.com\/privacy-center\/education\/online-safety-cybersecurity.html\" target=\"_blank\" rel=\"noreferrer noopener\">t-mobile.com\/onlinesafety<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>IMPORTANT NOTICE After a thorough investigation,&nbsp;T-Mobile&nbsp;determined that a bad actor used a single Application Programming Interface (or API) to obtain limited types of information on a number of customer accounts.&hellip; <\/p>\n","protected":false},"author":8,"featured_media":56974,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[128],"tags":[2104],"_links":{"self":[{"href":"https:\/\/thelehighacresgazette.com\/news\/wp-json\/wp\/v2\/posts\/56973"}],"collection":[{"href":"https:\/\/thelehighacresgazette.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/thelehighacresgazette.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/thelehighacresgazette.com\/news\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/thelehighacresgazette.com\/news\/wp-json\/wp\/v2\/comments?post=56973"}],"version-history":[{"count":1,"href":"https:\/\/thelehighacresgazette.com\/news\/wp-json\/wp\/v2\/posts\/56973\/revisions"}],"predecessor-version":[{"id":56975,"href":"https:\/\/thelehighacresgazette.com\/news\/wp-json\/wp\/v2\/posts\/56973\/revisions\/56975"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/thelehighacresgazette.com\/news\/wp-json\/wp\/v2\/media\/56974"}],"wp:attachment":[{"href":"https:\/\/thelehighacresgazette.com\/news\/wp-json\/wp\/v2\/media?parent=56973"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/thelehighacresgazette.com\/news\/wp-json\/wp\/v2\/categories?post=56973"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/thelehighacresgazette.com\/news\/wp-json\/wp\/v2\/tags?post=56973"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}