{"id":43375,"date":"2019-06-12T10:43:18","date_gmt":"2019-06-12T14:43:18","guid":{"rendered":"https:\/\/thelehighacresgazette.com\/news\/?p=43375"},"modified":"2019-06-12T10:43:35","modified_gmt":"2019-06-12T14:43:35","slug":"lee-county-tax-collector-wins-florida-sterling-council-award","status":"publish","type":"post","link":"https:\/\/thelehighacresgazette.com\/news\/2019\/06\/lee-county-tax-collector-wins-florida-sterling-council-award\/","title":{"rendered":"Lee County Tax Collector wins Florida Sterling Council Award"},"content":{"rendered":"\n
\"\"
Lee County Tax Collector Larry Hart\u00a0<\/em>
with\u00a0<\/em>
the Sterling Best Practice Award.<\/em> <\/figcaption><\/figure><\/div>\n\n\n\n

The Lee County Tax Collector\u2019s Office is dedicated to innovation. Its creative approach to employee training and mentoring led the Florida Sterling Council to recognize Lee County Tax Collector Larry Hart and his team with the Sterling Best Practice Award for Workforce Development and Retention. Hart accepted the award on May 31 during the 2019 Governor\u2019s Sterling Award Banquet at the JW Marriott Orlando Grande Lakes.<\/p>\n\n\n\n

\u201cWe have a staff of people who are second to none, and it\u2019s my obligation to do right by them,\u201d Hart said. \u201cI\u2019m thrilled to receive this honor, which serves as confirmation that we\u2019re moving in the right direction.\u201d<\/p>\n\n\n\n

The Tax Collector\u2019s Office\u2019s increased its rate of retention for new hires who stayed past six months from 77.8% in fiscal year 2017 to 92% in fiscal year 2018. That caught the eye of the Sterling Council, which identifies high performing role-model organizations that demonstrate superior management approaches and results.<\/p>\n\n\n\n

Hart and his team took a systematic approach to boosting its rate, establishing the \u201cInside Look\u201d program, which gives applicants a chance to get a behind-the-scenes look at the job they\u2019re seeking. It encompasses job shadowing, interaction between applicants and Tax Collector\u2019s Office team members, and exposure to Tax Collector\u2019s Office culture.<\/p>\n\n\n\n

The organization also enhanced its onboarding program, developed a new training curriculum and established a new peer mentoring program. The training helped increase employee satisfaction from 91.2% in fiscal year 2015 to 96.76% in fiscal year 2019.<\/p>\n\n\n\n

\u201cWe have the best and brightest working for us,\u201d Hart said. \u201cWe want to make sure we keep them and keep adding to the ranks with more amazing talent. We\u2019ll continue to find ways to accomplish that.\u201d<\/p>\n\n\n\n

See what the team at the Tax Collector\u2019s Office is doing to make taking care of business easier for everyone in Lee County at leetc.com<\/a>.<\/p>\n\n\n\n

About Lee County Tax Collector<\/strong><\/p>\n\n\n\n

The Lee County Tax Collector (LCTC) exists to serve the citizens of Lee County. The office takes pride in organizational excellence and offering exemplary customer service and operates by the credo of \u201cWe\u2019ve got your back.\u201d The LCTC operates leetc.com<\/a>, the official interactive website of the tax collector, which allows county residents to quickly and easily take care of motor vehicle and vessel registration, pay property taxes, make appointments for concealed weapon permits and more. The agency operates seven service centers throughout the county to provide efficient, convenient services. The LCTC works to provide innovative and quality service that supports the growth and sustainability of the community. For more information, visit leetc.com<\/a> or follow Lee County Tax Collector on social media.<\/p>\n\n\n\n

About the Sterling Awards<\/strong><\/p>\n\n\n\n

Established in 1992, the Florida Sterling Council is a public\/private not-for-profit corporation supported by the Executive Office of the Governor. The council oversees the Governor\u2019s Sterling Award for Performance Excellence and administers the Georgia Oglethorpe Award. The awards are presented at the culmination of the annual Sterling Conference that teaches participants how to elevate performance and increase productivity. Nearly 700 executives and professionals gather at this event each year for a one-stop source for education, information and inspiration. The conference concludes with the recognition of best practices and the Team Showcase Champion. For more information, contact Dione Geiger at 850- 922-5316 or visit floridasterling.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

The Lee County Tax Collector\u2019s Office is dedicated to innovation. Its creative approach to employee training and mentoring led the Florida Sterling Council to recognize Lee County Tax Collector Larry… <\/p>\n","protected":false},"author":8,"featured_media":43376,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"_links":{"self":[{"href":"https:\/\/thelehighacresgazette.com\/news\/wp-json\/wp\/v2\/posts\/43375"}],"collection":[{"href":"https:\/\/thelehighacresgazette.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/thelehighacresgazette.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/thelehighacresgazette.com\/news\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/thelehighacresgazette.com\/news\/wp-json\/wp\/v2\/comments?post=43375"}],"version-history":[{"count":0,"href":"https:\/\/thelehighacresgazette.com\/news\/wp-json\/wp\/v2\/posts\/43375\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/thelehighacresgazette.com\/news\/wp-json\/wp\/v2\/media\/43376"}],"wp:attachment":[{"href":"https:\/\/thelehighacresgazette.com\/news\/wp-json\/wp\/v2\/media?parent=43375"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/thelehighacresgazette.com\/news\/wp-json\/wp\/v2\/categories?post=43375"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/thelehighacresgazette.com\/news\/wp-json\/wp\/v2\/tags?post=43375"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}